Terms of service

1. What you're buying

A weekly subscription for licensed life and health insurance telesales agents: access to a managed dialer with leads loaded into it for the states you choose. Billing is weekly, in advance, starting on the day you sign up, at the rate shown at checkout ($350/week, less any discount code applied at checkout).

Leads are loaded for you and refreshed weekly. You never upload your own lists, and you don't pay per lead.

2. Cancellation

Cancel any time by sending one message — text, email, or a note from your dashboard all count. Cancellation takes effect at the end of your current paid week; you are not charged again after that. No retention offers you didn't ask for, no downgrade maze, no hidden cancel button.

3. Billing and refunds

Each week is billed in advance at the rate shown at checkout. There are no refunds: cancelling stops the next charge, and a week already paid is not refunded, in full or in part. Your first week is a real week — real leads, a real dialer — so you know exactly what you're getting before the second one bills.

4. Payment disputes

If something is wrong with a charge, message us first and we'll sort it out the same day. A chargeback filed with your bank instead closes the account immediately and carries a chargeback fee, which is added to the balance owed.

5. One seat, one person

Your dialer login is for you. Sharing it, or running more than one person on one subscription, ends the subscription. Agency teams: each agent needs their own seat.

6. Lawful calling — shared responsibility

A dialing platform can be held responsible for its customers' unlawful calls, and we don't write ourselves out of that. Here is what each side commits to.

• We keep a do-not-call list of record and honor every removal immediately, everywhere.
• We keep the dialer inside legal calling hours for the number being called.
• We monitor for misuse and will suspend any seat we know is being used unlawfully.
• You only call leads you have a lawful basis to call, and you honor do-not-call requests immediately.
• You know and follow your own state's telemarketing rules — Florida, Oklahoma and Washington, among others, are stricter than federal law.
• You use the dialer only for legitimate insurance sales outreach.

7. Your data

How we handle your information is in the privacy policy. Short version: we use it to run your subscription and never sell it.

8. Changes

If these terms change, we'll email you before the change takes effect. Continuing to subscribe after that date means you accept the new terms.

9. Questions

Email support@dialerleads.com or message us from your dashboard.